We have 1 iPhone and 1 Samsung phones both on virgin we set up for roaming on the web site and was assured all was well on arrival nothing worked having looked at the posts here we are not alone so I never went down the road of trying to get them going Our solution was buy a local phone for $15 with $10 credit That worked right out of the box calls to the UK @ c40 per min Use our virgin network phones for WIFI Apps On my return to the UK at the end of October Cancel our 30day rolling contract Job done !!!
Hi Many thanks for your message I have bought a new phone that works here ln the USA so as my previous post I don't intend to spend my credit calling your customer support It should have worked as displayed in my virgin account settings
Yes I see from previous posts I had a lucky escape from calling customer support at a very expensive cost to me They should say if your traveling then call us before you go not just activate from your Virgin account so it appears it had been done To top it all by saying give us a call to sort it out The point is the phone does not work so how can I dam well call you So frustrating I won't use virgin on my return It's going