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cazza26
On our wavelength
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Transfer number issues

Hi

I have a new virgin mobile and I would like to swap over my old number to this phone, but as the old phone is on contract I need a number for that? What do I need to do?

tried to phone but didn't understand why it was such a big issue?

does the tariffs stay with the number? 

that's what I was being told? 

CONFUSED!!!!

May just send back new phone as defo not worth the hassle.

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Forum Team
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Re: Transfer number issues

Hi cazza26,

 

I've already replied to your post here. I'm afraid you can't chose which number belongs to which SIM.

 

The only solution would be to swap the SIM cards around. This depends on what SIM card each handset takes as it may not fit. It would also depend on what tariffs you have and whether they will suit you or your son.

 

To avoid confusion please reply to me on one of these.

 

Thanks


Rich
Forum Team
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