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johncumiskey
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Roaming

I just arrived in France and only just realised I should have contacted you before setting off. My phone won't connect to a network and at the moment I cannot call. Can this be done by some other means?

Thanks in advance.
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oldgit
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Re: Roaming

YOU CAN DO IT ONLINE FROM YOUR ACCOUNT PAGE.

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johncumiskey
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Re: Roaming

Can't see that option when viewing on my phone.
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Moderator
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Re: Roaming

Hi johncumiskey,

 

Welcome to the community and thanks for posting.

 

Sorry to hear you're having difficulties getting roaming setup.

 

I've provided a link here to a previous thread around steps you can take online to get this going. If you are unable to do this the post also provides a contact number for our mobile team who will be happy to get this sorted over the phone for you.

 

Let me know how it goes.

 

Speak soon

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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