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Stueybear
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Roaming in Europe

I set up my mobile device for roaming before leaving the UK and also rang virgin. I was told it is set up correctly however now I'm in France I have no use of my mobile except when I connect to local wifi (hens this message). I seriously rely on my device for my work. Could some one please contact me via these means as I can not phone tech support.
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Roaming in Europe

Hi Stueybear,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear you've had some issues with roaming. I want to get this sorted for you.
 

If your query is urgent, are you able to call us on +447953967967 from any other phone? The team will be able to get this looked into for you as soon as possible.


If you want me to look into this for you, are you able to PM me your full name, mobile number and 3 characters of your password?

 

You can do this by clicking on the image of my face and selecting the send me a message option on the right.

 

Thanks,

Mat


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