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MissCat
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Phoning an ID Mobile number

Hi, I am having problems phoning my husband since he switched from Virgin to ID Mobile.  He can call & text me, however when I try to phone him the call is cancelled. I can call all other numbers & everyone else (on other networks) can call him.  I have tried the fixes on the Virgin site & also tried a new sim card (as suggested by the Virgin Technical team) but none of this has worked.

Does anyone have any ideas how this can be fixed?

Thanks

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enlli
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Re: Phoning an ID Mobile number

Replied in your other thread. 

Hopefully the mods will take this up as it is undoubtedly a problem with Virgin adding newly issued numbers into the system.

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