I have tried repeatedly for two days and can never get an agent. Is there any way to contact support via e-mail? I do not have a time today when I can call customer service but need to get my account sorted out.
It's frustrating because I'm trying to get in touch because I have not been able to get a plan or get my promised allowances from them despite following the instructions.
No-one has answered why the on-line chat is never available. I have tried numerous times and it is never available. The only option is to sit in queue for long periods. Customer service? I don't think so.