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Shahuahua
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No email, no mobile , no fun

I placed an order last Tues for a pay monthly phone and was sent 3 emails , 1 detailing my order , Another saying "welcome to our gang"
And finally an email saying that there was a glitch your end and my order would be delayed 24hrs and that I would be contacted within that time , I've Heard Nothing from Virgn since , not happy
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Forum Team (Retired) Mat_H
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Re: No email, no mobile , no fun

Hi Shahuahua,

 

Welcome to the forums Smiley Happy


I'm really sorry that you've not received your phone yet. So I can look into this for you, are you able to PM me your full postcode and address along with your name and 3 characters of your password?


You can do this by clicking on the image of my face and selecting the send me a message option on the right.


Thanks,
 

Mat


Who's who? Find out more about our community members. Good folk to know


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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Message 2 of 3
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Re: No email, no mobile , no fun

Hi Shahuahua,

 

Welcome to the forums Smiley Happy


I'm really sorry that you've not received your phone yet. So I can look into this for you, are you able to PM me your full postcode and address along with your name and 3 characters of your password?


You can do this by clicking on the image of my face and selecting the send me a message option on the right.


Thanks,
 

Mat


Who's who? Find out more about our community members. Good folk to know


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SPP
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Re: No email, no mobile , no fun

Hi,

Be patient!

I placed my order on 27/12/2015 and more then one month - nothing. Few calls, few promises and again nothing.

Interesting company!

Good luck!!!

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