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Registered: ‎18-09-2012
Message 1 of 2 (66 Views)

No data connection in Germany

Hello,

I am trying to receive data on my phone in Germany. I can receive texts and calls but no data.

I have followed all the advice to reset the network settings several times with no success. 

I have also tried the phone number 447953967967 but only get a fax noise when answered. I have also tried 789 but when I select an option I am told this option is not available.

Please could somebody help me.

Many thanks

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Registered: ‎18-09-2012
Message 2 of 2 (81 Views)
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‎17-07-2017 07:04

Re: No data connection in Germany

SOLVED

I used Facetime after finding a WiFi hot spot to make the call to customer service where my data part of data roaming was turned on 

See where this Helpful Answer was posted

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Registered: ‎18-09-2012
Message 2 of 2 (82 Views)
Helpful Answer
confirmed by tarring
‎17-07-2017 07:04

Re: No data connection in Germany

SOLVED

I used Facetime after finding a WiFi hot spot to make the call to customer service where my data part of data roaming was turned on 

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