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wchuk74
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New Account & Cant log into virgin Mobile

Hi

 

I ordered a new sim this morning, made a new vm account and now it wont let me log into it.

 

Any help appreciated, I try and log in and it gives me an 0800 number to ring

 

Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

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Forum Team (Retired) Mat_H
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Re: New Account & Cant log into virgin Mobile

Hi Wchuk74,

 

Thanks for your post Smiley Happy

 

I'm really sorry that you're having issues logging in to your account.

 

Do you happen to have a hypen in your email address?

 

Let me know as soon as you can.


Thanks,

Mat


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wchuk74
On our wavelength
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Re: New Account & Cant log into virgin Mobile

Hi

 

After two dayz i managed to log in

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Forum Team (Retired) Mat_H
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Re: New Account & Cant log into virgin Mobile

Thanks for letting me know wchuk74 Smiley Happy

 

I'm here if you have any further queries.


Thanks,
 

Mat


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