Menu
Reply
  • 3
  • 0
  • 0
gillsmith205
Joining in
110 Views
Message 1 of 6
Flag for a moderator

Network registration problem

When I try to 'phone out I'm getting a message saying "not registered on network". How do I get back on to the network?

0 Kudos
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
104 Views
Message 2 of 6
Flag for a moderator

Re: Network registration problem

Hi,

really need a little more info' first but:

Assuming your phone with the SIM in it was used recently (I.e, it's not been disconnected due to being inactive).

Have you tried the obvious such as turning off & on again so that it should search for network. Or try removing the battery whilst the phone is on then reinstall it & turn the phone back on which will re-boot it.

Can you go into settings & manually select a network?

AlexKid :-)

0 Kudos
  • 4.89K
  • 216
  • 441
Forum Team
Forum Team
71 Views
Message 3 of 6
Flag for a moderator

Re: Network registration problem

Hi gillsmith205,

 

Welcome to the community and thanks for posting. I deeply apologise for the troubles you've had when dialling out. I'll happily provide assistance to get to the bottom of this.

 

I need more information to try and establish what the problem is. Could you please answer the following questions:-

 

Does your phone have a signal when you're calling?

Are you able to send/receive text messages?

What are the first 3 digits of the number you're trying to call? (Don't post whole number)

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team
0 Kudos
  • 3
  • 0
  • 0
gillsmith205
Joining in
52 Views
Message 4 of 6
Flag for a moderator

Re: Network registration problem

Hi Alex, Thanks for replying - it was a simple tun off and on again solution. I'm not at all tecky and panic if anything goes wrong. Thanks for your help its good to be back in action! 

Gill

0 Kudos
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
49 Views
Message 5 of 6
Flag for a moderator

Re: Network registration problem

Hi Gill,

pleased to hear that it was such a simple solution Smiley Happy

Happy to help


AlexKid :-)


_____________________________________________________________________

If you want to say thanks > click 'Kudos'.
If this has helped answer your question > click 'Helpful Answer' also.

0 Kudos
  • 3
  • 0
  • 0
gillsmith205
Joining in
47 Views
Message 6 of 6
Flag for a moderator

Re: Network registration problem

sorted now thanks.
0 Kudos