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adyflow
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NEW SIM

I have inserted my new sim it asked for my sim pin 7890then asks for a unblock pin what is this

 

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Forum Team
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Re: NEW SIM

Hi adyflow,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with activating your new SIM card. Has this been resolved for you?

Your unblock pin is your PUK code. You can access these via your online account: https://mobile.virginmedia.com/ecare/login then go to Plan and device, the Summary tab, then scroll down to Oh PUK!

Here's some further information from our online Help & Support page about this: Virgin Mobile PIN and PUK.

Please let me know if you have any further problems or if there's anything else I can help with.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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