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nicolaboyd
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Mobile account suspended

Hi my account has been suspended and I'm going to be paying it online at midnight. How long will I have to wait until I can make calls again
Thanks
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Forum Team
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Re: Mobile account suspended

Hi nicolaboyd,

Welcome to the Community Forum and thanks for your post. Once payment has been received your service should be restored within 24 to 48 hours. Is this working for you now?

If your service hasn't been restored, please get in touch direct on (Freephone) 0800 064 3847 > option 3, so that we can look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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