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wanboy421
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Is it possible to get a refund if i bought the 250MB 3g package but couldn't use it?

I bought a mobile 3g package because i was going abroad for 4 days , once i arrived at France , i tried turning on mobile data but i couldn't access the 3g ( even when i have already bought the package ) . During my 4 days at France , i didn't use any of my package at all so i was wondering if it is possible to get a refund?

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Forum Team (Retired) Mat_H
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Re: Is it possible to get a refund if i bought the 250MB 3g package but couldn't use it?

Hi Wanboy421,

 

Welcome to the forums Smiley Happy

 

I'm sorry that you weren't able to use the data while you were abroad. With regards to usage, give us a call on 789 or 0345 6000 789. If no data was used, the team may able to issue a refund.

 

Let me know how you get on with this.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Is it possible to get a refund if i bought the 250MB 3g package but couldn't use it?

Hi Wanboy421,


How did you get on with this?

 

Please let me know if you need anything at all.


Thanks,

Mat


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