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I have no mobile network connection.

I have no mobile connection. Thought it could be the phone so I swapped the sim out into a new phone, still nothing. I know it's not the area as my wife's on VM and has been having no trouble. Any suggestions? Could it be the sim card?

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Re: I have no mobile network connection.

Hi topic,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you have no mobile signal. I'd like to help get this resolved for you.

 

Sounds like it's the SIM from the checks you've already carried out,.

 

Please give our mobile team  a call on 789 or alternatively on 0345 6000 789 so we can get this sorted for you.

 

Let me know how you get on.

 

Many thanks

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Message 2 of 3
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Helpful Answer

Re: I have no mobile network connection.

Hi topic,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you have no mobile signal. I'd like to help get this resolved for you.

 

Sounds like it's the SIM from the checks you've already carried out,.

 

Please give our mobile team  a call on 789 or alternatively on 0345 6000 789 so we can get this sorted for you.

 

Let me know how you get on.

 

Many thanks

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: I have no mobile network connection.

Hi topic,

 

I've not heard back from you.

 

Just wondering if you managed to get this sorted?

 

If you need anything else just get back in touch.

 

Take care

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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