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simonsays
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How to tell if iphone 5s is using 4G?

I put a new 4G SIM in my Iphone 5s and selected the LTE option.  How do I tell if the phone is actually working on LTE/4G, as it still just shows 3G icon on menu, and sometimes just E.  What should it display if use LTE?  I am using ios 9.

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Superuser
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Re: How to tell if iphone 5s is using 4G?

You should see either 4G or LTE shown where you currently see 3G or E

4G services won't start until the first available refresh date after you made the change to the 4G tariff, even if you've put your new 4G SIM in before that.
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I work for Virgin Media - but all opinions posted here are my own
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simonsays
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Re: How to tell if iphone 5s is using 4G?

It should have refreshed by now, and am on a 4G plan, and the data allowance is being used up, so why would it not be displaying LTE or 4G?  It is an iphone 5s with ios 9.3.2  And I have selected LTE in the mobile data settings.

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Superuser
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Re: How to tell if iphone 5s is using 4G?

Just to double check - when is your normal billing / refresh date and when did you order the new 4G tariff?
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I work for Virgin Media - but all opinions posted here are my own
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