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Millyhby
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Error 38 message when texting.

Hi. So whenever I send a text to one of my friends on my Nexus 5x I get a message saying 'message not sent- error 38' and she doesn't receive the message. Also I've found that I can't ring her either. Anyone know how to fix this? It's done this ever since I got my phone which was in October.
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Re: Error 38 message when texting.

Hey Millyhby

 

Welcome to the community and thanks for posting. Sounds like your Nexus is misbehaving there, is it affecting just the one contact and are they able to ring you back?

 

You may have already tried this but does rebooting the handset help at all? It may also be worth deleting the contact from your phone and then re-adding it. 

 

Hope this helps but any questions please let me know.

Dave


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Millyhby
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Re: Error 38 message when texting.

Hi yes I deleted the contact and added them again and it worked! Thanks for all your help Smiley Happy
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Re: Error 38 message when texting.

Hi Millyhby

 

Thanks for getting back in touch; I'm glad to hear it helped.

 

Any further questions just let me know.

Dave


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