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Message 1 of 4 (70 Views)

English please

Moved to Quebec from US. I don't speak French. Voicemail set up instructions has a woman SPEAKING French. I don't understand French. Need to have instructions spoken in English. Tried calling customer service but they couldn't fix it. Will need to change carrier if it cannot be resolved.

Thank you.
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Message 2 of 4 (68 Views)

Re: English please

This is the Virgin UK forum you need Virgin canada

 

https://www.virginmobile.ca/en/support/contact-us.html






Knows their stuff
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Message 3 of 4 (61 Views)

Re: English please

Dam! Must be a worldwide problem. Had the same with a German SIMSmiley LOL

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Message 4 of 4 (51 Views)

Re: English please

Wow. Unbelievable. My initial post was on a link they gave me.

Virgin service has been nothing but problems.

Thanks for you reply though. Have a nice day.
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