Menu
Reply
  • 4
  • 0
  • 0
Bayfrod27
Tuning in
199 Views
Message 1 of 5
Flag for a moderator

Daylight robbery,

So they up my bill then reduce the data?
Talk about bad. Oh well I'll work out my minutes and get the cheapest I can or go elsewhere. They will loose 200 quid a year off of me for doing this just by me reducing all my Sims for my family. Bad bad service
0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
129 Views
Message 2 of 5
Flag for a moderator

Re: Daylight robbery,

Hi Bayfrod27,

 

Welcome back to the Community and thank you very much for posting.

 

I would like to help and if you can tell me what type of agreement you have with us I can help you a bit more?

 

Please keep in touch and thank you in advance.

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 4
  • 0
  • 0
Bayfrod27
Tuning in
106 Views
Message 3 of 5
Flag for a moderator

Re: Daylight robbery,

I was paying 18 for sim only unlimited everything. Thenget told price going up to 21. I have 2 Sims the same. Then get a letter saying unlimited no longer available on data. Joke so I now have reduced to 12 pounds a month on both and will use my non virgin land line a lot more and non virgin broadband and give up streaming via phone. Shame really as I been loyal for a long time.
As many other companies have also hiked up prices it's a joke
0 Kudos
Reply
  • 4
  • 0
  • 0
Bayfrod27
Tuning in
60 Views
Message 4 of 5
Flag for a moderator

Re: Daylight robbery,

So good there's no more comments. Virgin have become greedy thieves
0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
41 Views
Message 5 of 5
Flag for a moderator

Re: Daylight robbery,

Hi Bayfrod27,

 

Thank you for your comments, I'm sorry to read that this isn't the best price for you.

 

Price increases can happen from time to time, what's important is that you are always made aware, and with the Flexible method of the ability to leave anytime I'm unable to change the tarriff to what it was previously, as much as I may like to.

 

Many thanks for your time and please stay in touch.

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply