Ring 789 would be the best way, Could be that you need the settings or some other issue
Welcome to the forum and thanks for posting
Sorry to hear your having difficulties getting data working on your phone.
I can see you've been given some help already from dazm33 which is great.
I've included a link here to our mobile guides. If you select your handset there's some options regarding switching data on which may help.
If you get no joy give our mobile team a call as suggested on 789 or alternatively on 0345 6000 789.
Let us know how it goes.
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