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patsy_87
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Confused about text message received after swapping sim cards

I have just been on the phone to Virgin and ordered a micro-sim card but at the end of my call, I received a text on my current phone saying 'Your 100 free texts for PAYG retention and loyalty campaigns bundle for £0.00 is all set up. Your next one is due on 11/05/2015'. Does anyone have any idea what this means?

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Forum Team (Retired) Mat_H
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Re: Confused about text message received after swapping sim cards

Hi patsy_87,

 

Thanks for your post Smiley Happy

 

It certainly sounds like my colleague has added 100 free texts to your account for being a loyal customer Smiley Happy

 

Let me know if you have any further queries.


Thanks,

Mat


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