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junepound
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Message 1 of 19
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A foolish action! Help please.

I think I have just done something foolish. I had a text supposedly from my daughter saying that she had sent some video. She gave a contact address - https://149.254.201.140/virgin/ - for use on my PC. I tried to access this but got messages saying that it may be a dodgy address. Nonetheless I ignored that and created an "Exception" . That took me thorough to a poiunt where I was asked for a password which |I did not have. At that point I contacted my daughter who said that she had sent no such message! So what do I do now please? Is that address a dodgy one? Can I undo the "excpetion"? Or what else can I do?

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Superuser
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Message 4 of 19
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Re: A foolish action! Help please.

Top right of your browser , 3 little stripes. Click on it

 

Select options

 

Click on security

 

Click on the exceptions box

 

remove the exception

 

Job done Smiley Happy

 

FYI Ive visited the link with vanilla Firefox and it doesn't install anything. No harm in removing the exception though.

 

 

 

 



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Superuser
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Message 2 of 19
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Re: A foolish action! Help please.

Dont Panic

 

What browser are you using?

 

 


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junepound
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Message 3 of 19
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Re: A foolish action! Help please.

Firefox 33.0.1
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Superuser
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Message 4 of 19
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Re: A foolish action! Help please.

Top right of your browser , 3 little stripes. Click on it

 

Select options

 

Click on security

 

Click on the exceptions box

 

remove the exception

 

Job done Smiley Happy

 

FYI Ive visited the link with vanilla Firefox and it doesn't install anything. No harm in removing the exception though.

 

 

 

 


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junepound
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Message 5 of 19
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Re: A foolish action! Help please.

That's very kind and very helpful indeed - not to say reassuring!

Thank you very much
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desappointed
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Message 6 of 19
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Re: A foolish action! Help please.

My gf got one of these about 3 hrs after your post, supposedly from a friend in her contacts list. There was also a 2nd text with a password.

when opened it led to a page with a virgin media logo & 2 boxes to fill in, 1 requesting her phone no. , the other the password. At this point I was very suspicious so closed the page.

She texted her friend who confirmed no such message had been sent from her so I looked up the address on whois isp.-it's tmobile. Her friend is on o2.

It's worrying that the message appeared to have come from someone in her contacts list yet she never uses her phone for internet so it can't have happened by being online.

I phoned VM tonight so they are aware of this and are investigating as a priority. They say they will  get back to me in 3-5 days with the outcome, when they do i'll let you know.

 

 

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Community Lead
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Message 7 of 19
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Re: A foolish action! Help please.

Hi

 

This is a legitimate website - if you've not set up your MMS settings on your phone, you'll get a text link to this site to view the Picture message that has been sent.

 

This link should help you be able to set this up:

http://www.virginmobile.com/vm/setup3gAndGprs.do?contentId=setting.up.3g.gprs.howdoi.sm101

 

The Message viewer website is hosted by T-Mobile / EE - as they provide some of our mobile infrastructure.

 

There is an issue with the security certificate being out of date - I'll get this escalated.

 

Thanks,

 

James


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Menis
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Message 8 of 19
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Re: A foolish action! Help please.

I also got the same message on my Iphone - (https://149.254.201.140/virgin/ - ).
It was purported to be from my daughter but she did NOT send anything. Very worrying as there seems to be more going on than just a security certificate being out of date !
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Message 9 of 19
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Re: A foolish action! Help please.

Hi James,

 

Thanks for that info, however we won't be setting this up until your mms are included free.

 

That aside, the real issue is who has hijacked the person in our contact lists that this fake message is supposed to be from?

Has VM done this ( I assume you have easy access to our contacts) to get people to sign-up to, what is, a very expensive service ?

If not, what is the explanation ?

 

 

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JUROB50
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Message 10 of 19
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Re: A foolish action! Help please.

Two of my friends have received the fake text supposedly from ME but I've not sent them anything.  So whether this site is legitimate or not, is irrelevant.  The question is how and why are these messages being sent?

 

The full text is:  I've sent you an EE Photo/Video Message.  Go to https://149.254.201.140/eeuk/ Your message is valid for 7 days

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