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robtew
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pixellation and Netflix

I have slight pixellisation whilst watching live TV and have done so for months......I also posed a question last week regarding Netflix stopping after about an hour and then only reloading to 25% this is most days...unfortunately I've had no reply yet regarding Netflix.

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Re: pixellation and Netflix

Hi robtew,

 

I'm sorry to hear that you're experiencing pixelated picture and buffering on the Netflix.

 

I have responded to your Netflix query on your other post in the link provided and provided all the details affecting the Netflix service there.  

In relation to the pixelation issue you mentioned, I have carried out some further checks and there is a signal issue that needs fixing by one of our engineers.

 

I will be happy to arrange for an engineer to call round and fix for you.  All the details will be in a private message, look for the envelope icon above.

 

Collette Smiley Happy


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