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paulhaynes1956
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i have had 3 tivo boxes installed today and none of them are working. i have an error message M63

3 Tivo box just BBC1 with error message 7400

Also message saying my account not set up properly M63

What can I do

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backtothefuture
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Re: i have had 3 tivo boxes installed today and none of them are working. i have an error message M63

Were the boxes working when the installer initially fitted them, or did he leave them not working ?

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Forum Team
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Re: i have had 3 tivo boxes installed today and none of them are working. i have an error message...

Hi paulhaynes1956,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your new install.

 

Sometime it can take a little longer than usual for the boxes to provision properly. Are you still experiencing issue with this?

 

Speak soon Smiley Very Happy

 

Josh


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