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emmab01
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help

Trying to get on my apps and it's saying unexpected problem c501
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Forum Team
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Re: help

Hi emmab01

 

Welcome to the Virgin Media Community, I'm so sorry to learn about the problems you're experiencing with your TV service at the moment. 

 

I've not been able to locate your account to take a closer look at this from our end unfortunately, so I can do that, are you able to respond to the message I've sent with the requested information? 

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Talk soon


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