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brisca53
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glitching on catch up

hi is anyone having problem when watching catch up, we will start watching something and then it starts glitching and we have to stop the program and start it again. thanks 

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Forum Team
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Re: glitching on catch up

Hello brisca53,

 

Thanks for posting on the community.

 

I have located your account and I can see there are some signal issues with the box so I would like to arrange for one of our engineers to take a look at it for you.

 

I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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