Menu
Reply
  • 1
  • 0
  • 0
geoffers58
Joining in
67 Views
Message 1 of 3
Flag for a moderator

broadband

Broadband not working .and tv demand error130 on tv screen
Will this message effect the internet .green flashing light on box
0 Kudos
Reply
  • 240
  • 15
  • 55
steelysteph
Superfast
46 Views
Message 2 of 3
Flag for a moderator

Re: broadband

Hi,

Error 130 can indicate a network failure.

It may be a couple of days before anyone from Virgin read your post so I'd call them on 150 if you have a VM phone or 0345 454 1111 from any other phone.

0 Kudos
Reply
  • 13.66K
  • 559
  • 958
Forum Team
Forum Team
16 Views
Message 3 of 3
Flag for a moderator

Re: broadband

Hi Geoffers58

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your services recently.

 

I've been able to locate your account and take a closer look at this from our end for you, I can see that you've spoken to the team and had an engineer out to come and take a closer look.

 

I hope the appointment went well? I'd love to hear about it and I'll be here should there be anything I can help with moving forward.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply