Menu
Reply
  • 14
  • 0
  • 0
Koeman
Joining in
455 Views
Message 1 of 5
Flag for a moderator

Tivo recordings choppy and skipping

Hi

I've had this issue before and was assured it had been resolved.

Whenever I record anything on my tivo box the playback is really poor. It skips lots and the audio cuts out at regularly intervals

An engineer visited approx 1 month ago and replaced the tivo box, but it's still doing it

This is getting ridiculous now.

Any help?
0 Kudos
  • 1.62K
  • 163
  • 288
Parrotperson
Super solver
437 Views
Message 2 of 5
Flag for a moderator

Re: Tivo recordings choppy and skipping

Sounds more like a signal issue. Did the engineer check the signal?

if not then phone in and ask someone to check them. (You could wait here for a mod to help but you might wait a few days)

 

0 Kudos
  • 14
  • 0
  • 0
Koeman
Joining in
431 Views
Message 3 of 5
Flag for a moderator

Re: Tivo recordings choppy and skipping

Yes he did. He said the strength was OK, that's why he changed the box
0 Kudos
  • 197
  • 9
  • 59
Browser01
Superfast
421 Views
Message 4 of 5
Flag for a moderator

Re: Tivo recordings choppy and skipping

I seem to recall another poster with similar issues. The 'fault' was traced back to the green cabinet in his street ?? : (

0 Kudos
  • 13.68K
  • 561
  • 959
Forum Team
Forum Team
384 Views
Message 5 of 5
Flag for a moderator

Re: Tivo recordings choppy and skipping

Hi Koeman

 

I'm sorry to learn about the continued problems with your TiVo service, I've been able to run some tests on the set top box from our end for you.

 

We're seeing some issues with the TiVo at the moment, as a result I'd like to arrange for a member of the team to take a closer look. I'm sorry again for the continued inconvenience this is causing.

 

I've sent you information regarding this in a private message, you can view the message by clicking the purple envelope on the top right of the page.

 

We're looking forward to putting this right

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos