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Tivo problem

My TiVo recordings keep freezing when playing. It may start playing again after several seconds or at times it just crashes out completely. Not all recorded programs are affected. It appears to be mostly ITV or BBC programs that go wrong. Has anyone had this problem. Resetting the box does not make a difference.

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Re: Tivo problem

Hi mckenzie07,


Welcome to the community Smiley Happy


I have taken a look into this pixelated picture on recorded playback issue for you and I have found a fault that needs fixing.  I'm sorry for the disruption caused by this.


There appears to be some errors on the hard drive so I will arrange for an engineer to call round and get this fixed for you.


I will pap all the details in a private message, look for the envelope icon above.


Collette Smiley Happy

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