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campaigns
On our wavelength
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Tivo pixelation and slow

I have an issue with tv pixelating really badly and also the tivo service is so slow.

I did have an engineer booked to come out but i had to cancel it as it wasn't convenient in the end. However an engineer had previously come out and changed my box etc.

Sometimes you feel a fool calling out an engineer and not being able to show the exact problem at the time. 

I spend an awful lot of money on virgin services and i really do want to get this sorted out as it is very annoying...

what should i do next?

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stevesown1
Settling in
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Re: Tivo pixelation and slow

My V+ box is doing the same on some stations, Sky Living, CBB's & a few others, so It's not just you. Keep having a go at them.
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Forum Team
Forum Team
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Re: Tivo pixelation and slow

Hi campaigns

 

Sorry to hear that you had to cancel the engineer we arranged, we'd like to get that set up at a time that you'd be available, as soon as possible. 

 

As before, I've sent you a private message with information on getting this set up, you can respond by clicking the envelope on the top right of this page. 

 

Speak soon

Craig


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