Menu
Reply
  • 2
  • 0
  • 0
rlhuk
Settling in
70 Views
Message 1 of 4
Flag for a moderator

Tivo had DIED

Hi team

Hope you can help. My Tivo died on Saturday evening, it had the blue solid light and red flashing light of doom. Won't turn on, I've tried all the tricks.

Please can this be fixed ASAP?

Thank you.

0 Kudos
Reply
  • 8.02K
  • 423
  • 1.31K
Superuser
Superuser
66 Views
Message 2 of 4
Flag for a moderator

Re: Tivo had DIED

What did the Faults team say when you talked to them?

You'll get an immediate response if you give them a ring on 150 (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM forum team do endeavour to read and, where appropriate, respond to every thread, it can take them a few days to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
  • 2
  • 0
  • 0
rlhuk
Settling in
62 Views
Message 3 of 4
Flag for a moderator

Re: Tivo had DIED

Thank you - I will call them. I thought this was a forum where people could get responses from Virgin Media and get things fixed. Cheers for info Smiley Happy
0 Kudos
Reply
  • 8.02K
  • 423
  • 1.31K
Superuser
Superuser
47 Views
Message 4 of 4
Flag for a moderator

Re: Tivo had DIED

It is, but you're looking at a good few days response time due to the volume of posts.

Anything technical should always be rung in (or use the chat) unless you don't mind the wait.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
0 Kudos
Reply