I have 2 Tivo's here at home, for the last couple of weeks one of them has started to freeze and re-boot, however the other seems ok.
Running a status test from virginmedia.com seems to hang on 99% every time, if I cancel and attempt to re-start it tells me I reached my 3-attempt limit?
Is this likely to be a hardware or service issue?
Hi there G5amo,
I'm really sorry to hear that you've been experiencing some issues with one of your TiVo® boxes, I'd love to help out.
I've done some tests and can see that on one of the boxes we're seeing reports of a faulty hard drive, so I'd like to arrange for a technician to call out and investigate further for you.
I've sent you a private message in order to get things moving with this, so please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message.
Many thanks and apologies once again.
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