Menu
Reply
  • 1
  • 0
  • 0
EssexAlan
Joining in
118 Views
Message 1 of 3
Flag for a moderator

TiVo remote not working, phoned 150 but no joy, please help

My TiVo remote stopped working last night, batteries are fine and nothing blocking signal to box but still not working.  All the help pages say is call 150 from Virgin landline but even by following the right options for fault nothing mentions remote control and no way of speaking to an actual person.  Any idea how I can resolve this?  

0 Kudos
  • 391
  • 10
  • 34
zilch
Fibre optic
98 Views
Message 2 of 3
Flag for a moderator

Re: TiVo remote not working, phoned 150 but no joy, please help

I managed to obtain a new remote control by calling the 150 number. Just choose tv faults from the options and wait to be connected.
0 Kudos
  • 10.49K
  • 290
  • 616
Forum Team
Forum Team
71 Views
Message 3 of 3
Flag for a moderator

Re: TiVo remote not working, phoned 150 but no joy, please help

Hi EssexAlan

 

Welcome to the community

 

Sorry to hear that your TiVo® remote is not working.

 

I can see that you have called through to us to get this resolved.

 

If you have any further issues or have questions, then by all means get back in touch.

 

Regards

Sam

 

 


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos