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jakepeg
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TIVO Box stuck in restart loop

My Tivo box downstairs is stuck in the restrat loop, working fine last night, all other boxes in house including Tivo upstairs working fine, red and green light on, then go off, every light then lights up for a few seconds then back to just red and green light. Contacted Virgin first thing this morning to be told engineer cant get until Monday?? **bleep** am i paying all this money for to wait until then, your service has gone down the pan over the last 6 months, I have been a loyal customer and still the box cant be swapped until monday what a bag of croc,

The best tank terrain is that without anti-tank weapons
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CaptainSlaphead
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Message 2 of 11
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Re: TIVO Box stuck in restart loop

Okay, that's 3 of us with the same fault.
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Superuser
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Message 3 of 11
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Re: TIVO Box stuck in restart loop

Out of interest, what area code are you both in?
i.e. Billing area, not STD


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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CaptainSlaphead
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Message 4 of 11
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Re: TIVO Box stuck in restart loop

Area 31 here
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jakepeg
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Re: TIVO Box stuck in restart loop

01246

The best tank terrain is that without anti-tank weapons
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jakepeg
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Re: TIVO Box stuck in restart loop

sorry area reference 30

 

The best tank terrain is that without anti-tank weapons
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Superuser
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Message 7 of 11
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Re: TIVO Box stuck in restart loop

I would wager that both your areas have had the RC24 update pushed overnight, and you've been some of the unlucky few for whom the boxes don't take.

If you haven't already, report it via phone/chat.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
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CaptainSlaphead
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Message 8 of 11
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Re: TIVO Box stuck in restart loop

I thought it'd be a failed update.

Just finished a text-chat session; engineer booked in for Monday, although I'm still hoping it sorts itself out before then.
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jakepeg
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Message 9 of 11
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Re: TIVO Box stuck in restart loop

Yep mines been booked in for monday but not happy about the timescale 

 

The best tank terrain is that without anti-tank weapons
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jakepeg
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Message 10 of 11
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Re: TIVO Box stuck in restart loop

Yep RC24 update caused the problem, sorted itself out round about dinner time, can admin please cancel my engineer appointment under reference number 19005108. I have tried to cancel online but it wont let me

 

The best tank terrain is that without anti-tank weapons
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