Hi. Has anyone had shows or whole series deleted from my shows? After setting up series links, ensuring priority and selecting keep until i delete they just disappear. Nothing in recently deleted just completly removed. No clashes and plenty of free space. I am currently watching season 4 of Suits on Netflix. Had series 5 in my shows and 6 currently recording. All of series 5 has been deleted and half of 6. Very frustrating
Hello. Yes an engineer did come out. The fault was put down to the recent updates of the Virgin boxes. The deleted items did not go into any folder, just straight up disappeared. As of this afternoon my box has totally broken though. No lights at the front, nothing at all. I was watching a programme one minute then the screen went black and shut off.