Many thanks for coming in and posting your message for the Community to see.
I would like to look into this for you as if you require an engineer, sometimes the allocations are updated as we have cancellations regularly. I would need to look into your account but have been unable to right now. If you'd wish for me to continue, please have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope