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Mellymoo
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No TiVo service since Christmas Day

No TiVo service since 20.10 Christmas Day and still nothing. Rebooted and rebooted all connections ok. Just says starting up. Anyone else got these problems in and around RG42/12 area. Engineer booked for next Saturday for gods sake! 

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Parrotperson
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Re: No TiVo service since Christmas Day

Have you checked the VM website for your area? 

If that says nothing wrong then I suspect your box has broken. Could always ring again and see if you can get a cancellation appointment 

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Forum Team (Retired) BenD_H
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Re: No TiVo service since Christmas Day

Hi Mellymoo,

 

Thank you for coming in and posting your comment, I'd like to welcome you into the Community.

 

I'm very sorry to hear about the box not completing the starting up sequence. As reading I can see that you've booked an engineer, can you tell me what time this is for, with engineers coming out over the Christmas holidays I can imagine your frustration.

 

I'd love to stay in touch on how things go after the engineer has been. 

 

Speak to you again soon. 

 

Ben


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