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reub777
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New Tivo Box ?

Some of my recordings pause and the picture breaks up when playing them. If I need a new Tivo box what happens to all my other recordings ?

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Superuser
Superuser
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Message 2 of 5
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Re: New Tivo Box ?

You lose any recordings if you need a replacement TiVo.

There is a process to copy series links to the replacement box.

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Forum Team
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Message 3 of 5
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Re: New Tivo Box ?

Hi reub777

 

I'm sorry to learn about the problems with your TiVo box, I'm just checking in to see if any action has been planned to ensure this is resolved?

 

If not, and you'd like me to take a look, just let me knowMan Happy

 

Sorry again for any inconvenience this has caused

Craig


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loyalroyalstu
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Message 4 of 5
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Re: New Tivo Box ?

Hi Craig_D

Our Tivo box started doing exactally the same over Christmas. randomly pausing and picture breaking up and freezing. Appears to happen with recorded programmes and now if we pause the TV.... got an engineer coming out tonight. If I need a new TIVO is there anyway can save our recordings??

 

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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Message 5 of 5
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Re: New Tivo Box ?

Hi Loyalroyalstu,

 

Many thanks for coming in and posting for the first time Smiley Happy

 

Craig's not in right now but i'd like to help Smiley Happy

 

I've been reading and noticed you have had an engineer out. I hope the visit went well and everything is working as it should now. I would like to mention that at this time there is no way to transfer data other that recording schedules to another TiVo. 

 

Keep in touch and thank you.

 

Ben


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