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Nicolag87
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Netflix not available-help please

Hi please can somebody help. My Netflix and catch up are not working. They just say not available try again in a minute. I have tried numerous times now and still nothing??
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Forum Team
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Re: Netflix not available-help please

Hi Nicolag87,

 

Welcome to the Virgin Media Community Forum and thanks for your post. Apologies that your Catch Up TV and Netflix app on your TiVo® aren't working. I've checked with our Faults department and there are no area issues that would be causing this problem.

 

I have been able to access your account via your Forum details and have run remote testing to your equipment. The good news is that everything checks out fine. The bad news is that I can't see what's causing this issue with your TiVo.

 

I have sent new signals to your equipment. Please reboot and retest Netflix and Catch Up.

 

Please let me know how you get on with this.

 

Thanks.


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