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Gemma_350
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Issue with BBC iPlayer and TiVo

I am unable to watch anything on iPlayer with my TiVo. It shows the first 10 minutes of a show and then stops entirely. I've tried playing in HD and SD and neither helps. iPlayer works fine on all my other devices.
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Re: Issue with BBC iPlayer and TiVo

Hi Gemma_350, 

 

Thanks for your post and apologies to hear you are having an issue watching iPlayer content on your TiVo®. 

 

Checking the stats at this end, things seem to be OK in terms of input levels however the power stream levels for the TiVo® and your Broadband need adjusting. We'll need to arrange an engineer to come out and adjust these levels. 

 

I have sent you a private message to arrange a suitable time slot. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Thanks,

Kath_F
Forum Team

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