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a_mumberson
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HDMI port corruption on Tivo Box

For the 4th time now my tivo box HDMI port has corrupted. Each time I have had to watch TV via an inferior SCART cable until the engineer has arrived. Each time the box has been replaced which meant all programmes recorded have been lost.

Is this a product fault with the Tivo box (and if so why aren't Virgin doing something about it) or is there a reason why this is happening so much.

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Superuser
Superuser
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Re: HDMI port corruption on Tivo Box

If this is the 4th time this has happened, I personally would begin to suspect the common factor, not the TiVo.

In other words, what you are connecting the box to, either Virgin Media equipment or your equipment.

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Forum Team
Forum Team
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Re: HDMI port corruption on Tivo Box

Hi a_mumberson,

A warm welcome to our community Smiley Happy

I'm sorry to hear this has happened again.  I have taken a look at your TiVo® remotely and all looks great from here so far. 

I'm not aware of any common issues with this type of fault occurring.  I will arrange for an engineer to call round for you.  I will pop the details in a private message for you.

Look for the purple envelope icon above.

Collette Smiley Happy


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