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daggers999
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Every channel pixellating

Every channel has been pixellating for weeks.Waited 10 days for an engineer who changed the Tivo Box and left before checking. Channels now even worse. Have to wait a further ten days. Customer service called and told this was not acceptable. Were promised a call from the area manager of the Engineers within 48 hrs....Nothing. When I went to complain I was just told V customer service would simply email the manager again??? Not happy being taken for granted. Non existent customer service.

9 year customer with 2 Tivo boxes and every channel. 

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Forum Team
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Re: Every channel pixellating

Hello daggers999,

 

Thanks for posting and I'm sorry to learn that you've been experiencing issues with your channels.

 

I can see that you've spoken to one of the team about this so please let me know whether there's anything else I can help you with.

 

All the best

Rose
Forum Team


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