Is anyone else having a problem with corruption on three specific channels? Discovery HD, Sky Arts HD, and Eurosport HD have been virtually unwatchable here since last Thursday.
It's not a problem with the box as it's the same on my Tivo, my VHD, and my neighbours VHD. So far I've reported it twice, and am currently sat waiting for an engineer visit to look at my box even though it's obviously not a problem at this end.
As expected the service status page still says there are no known problems.
When it finally got passed over to the networks team to look at they fixed it within a few hours. However despite being confirmed as an area fault when I reported it last Thursday, it never got logged to them to look at.
A couple of days ago my Sky Arts HD Channel 206 had no video and audio. The error code was W02. I contacted the support desk in India and told them that the issue was external as I had no issue with BT Sport HD, BBC HD , Nat Geo HD etc.
Yesterday, Sky Arts HD video and audio was back but with lots of stutters and pixelation. I called the support desk again and told them the issue is external as many other Tivo owners have the same problem. Guess what ? They still get an engineer out to my house on 4th January meaning I have to stay at home at the designated time.