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Shuttyone
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Can't connect to Sky Sports

We have 2 Laptops which we use for connecting to Sky Sports. Both O/S's are Windows 10. Both could connect quite happily. Now one does and one doesn't. The newer Toshiba comes up with an error. Virgin Media Technical staff have tried everything but can't fix it. They are sure it is an issue with Microsoft Silverlight.. Can anyone help?

 

Thanks

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Forum Team
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Re: Can't connect to Sky Sports

Hi Shuttyone, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear that you are having an issue with your Toshiba device. 

 

It would help if we had a little more information Smiley Happy

 

What is the error message you are getting?

Is there any error codes?

 

When logging in to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports is the device registered? 

 

Let me know.

 

Thanks,

Kath_F
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