Thanks for reaching out and letting me help you. I'd like to welcome you to the Community
I'm sorry to learn about the C130 error, I can imagine the frustration there in the home and I'd love to help you
I've been into the account and looked at the services in the home, looks like as you've mentioned, they're running a bit poorly and would need to have this sorted. I've checked the area and can see no active faults associated with your network segment which could be causing this.
I feel the best action would be to get someone out to you, I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.