QuickStart, set up and connections
Installing and configuring your kit
3394 PostsActivity in Broadband
Worst service for 25 years
Right now I'm paying nearly £70 per month for a service that is less reliable than the dial-up modem service I had at the end of the last century.A cost increase of 8% has coincided with a 98% degraded connection.Symptoms: HUB3 red light on permanent...
Ethernet sockets keep failing from router
Ethernet sockets keep failing from router requiring me to factory reset, which is very inconvenient. I discover too late that my CCTV hasn't recorded anything and I lose rules on the router that I've created. Do I need a new router?
Not receiving all emails
Since yesterday I’ve notice that not all emails sent to me are being delivered to my inbox. These are from senders known to me and I’ve had no problem in the past. I sent an email to myself which arrived after about 5 minutes. one sender got the foll...
packet loss and high ping
im getting packet loss, high ping and have low power readings on the wifi box. and yes this is with cat 8 ethernet
Resolved! Emails missing since Monday
I am only receiving some emails, I sell online and only half the emails are arriving, just bought something on Amazon and no email? Ntl account but not all emails here, a few came in late but a lot missing.
Not able to access my email
I am having the exact same problem. It started on 07/05/2024. I desperately need help to get my virgin email account and emails back. Please Help!!!! Thanks in Anticipation.
Emails not being received
I'm suddenly not receiving emails and Virgin say no issue in area but when I try to do further checks they say they can't complete them. Please sort out the issue as I need to be able to receive all my emails. [MOD EDIT: Post split to create own...
Urgent for Credit reporting correction
Hello, I am chasing for a correction to my credit report on this virgin media account as this is affecting my mortgage application. Please can I have someone escalate this for me please. This is urgent. Thanksmy email address:adepoju.mayowa@yahoo.com
Time to become consumer-centric aka the adventure of ordering a wifi pod
I'm going into full circles. First, the VM connect app did not work for days. Today it did! It showed me a very weak signal in the hallway that causes me trouble with my ring doorbell. This is all documented in the app. However it does not let me ord...
My cable was cut by avonline network
Hi my cable was cut today by avonline network engineers trying to connect another property..they had problems pulling the cable through so cut what they thought was right cable but cut mine instead..had I not been home I would not have known but I n...
