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Specialist
samosa
Posts: 206
Registered: ‎09-09-2009
Helpful Answer

Vip & XXL

[ Edited ]

I've read there is a new VIP package with XXL, does this include the sky premium HD content or is that £7 on top of sub?

 

(i've read this on unoffical pages, so i dont want to sign up and when my bill comes in, have a hissy fit and pointing fingers at hear'say)

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XXL BB, XL TV & XL Phone.

Only wimps download less than 1TB a month
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Superuser
BenMcr
Posts: 12,326
Registered: ‎11-08-2009

Re: Vip & XXL

See this post http://community.virginmedia.com/t5/TV/Changes-to-our-VIP-50-Bundle-from-5th-August-2010/td-p/107310
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I work for Virgin Media - but all opinions posted here are my own
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Specialist
samosa
Posts: 206
Registered: ‎09-09-2009

Re: Vip & XXL

thanks Ben,

 

the phone people are rather confusing, they've said for me to upgrade it would cost me £127.44 then £97.50, when i queried what i would be paying £127.44 they've said let me check and put me on hold!

 

not having a personal digg at you, you probably get enough of it already for misquoted prices by CS, but they should have the information.

 

the problem i see is, the staff(s) whom i have spoken to (a few times today) sound very unsure of what they are telling me, for me that not enough confidence to sign up to a package, i've been stung many times before with Virginmedia where i'm quoted 1 price on renewal and another is debited after 30 days.

 

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XXL BB, XL TV & XL Phone.

Only wimps download less than 1TB a month
Please use plain text.
Good to Know
Welcome__BHX
Posts: 500
Registered: ‎22-02-2010

Re: Vip & XXL

It's £97.50 the HD channels now included in this VIP 50 package.

 

CS are most the time useless and clueless sadly.



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Good to Know
MartJ
Posts: 512
Registered: ‎22-02-2010

Re: Vip & XXL

For a communications company VM don't appear to be able to communicate package changes to their Customer Sales staff, this offer on VIP50 was issued on 5th August, 11 days later they still claim to know nothing about it. Says it all.

Martin
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The Sorcerer’s Apprentice
steadyguy
Posts: 14
Registered: ‎11-08-2009

Re: Vip & XXL

Hi samosa, I feel the same as you. I want VIP50 but will not upgrade until they have their story straight and they all agree. At the moment you can get two or three different answers with one phonecall. It's almost like calling different companies. Please VirginMedia sort this out.

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