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doublet33
Posts: 11
Registered: ‎15-10-2011

TV Screen keeps on flickering to black screen

Hi,

 

I have recently had virgin media installed, it has been fine up until the past few days where the picture keeps going black for a few seconds, and this happens around 20 times an hour. It is especially bad when watching on demand.

 

I have checked that all cables are connected properly and they are.

 

Many Thanks

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Freakishly Helpful
Scott_C
Posts: 1,276
Registered: ‎16-03-2011

Re: TV Screen keeps on flickering to black screen

Hi doublet33,

 

I have replied to your original post here: http://community.virginmedia.com/t5/TV/TV-Picture-keeps-flicking-to-a-black-screen/td-p/444881/page/...

 

Regards


Scott_C
Help & Support Forum Team


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Making Waves
RUSNAFU
Posts: 7
Registered: ‎28-11-2012

Re: TV Screen keeps on flickering to black screen

I have the same problem with the black screen, its as if the TV input has changed or been lost for a split second.

This has been happening for around 2 years (on and off).

We have one of the tratec powered boosters as we have poor signal quality for the amount of services we receive and replacing this seemed to resolve the issue around 3 - 4 months ago. Unfortunately the problem is back AGAIN!

 

All our white cables are connected properly and there are no connection problems at the back of the TV.

Any assistance or advice would be greatly appreciated.

 

 

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Boffin
Gareth_R3
Posts: 356
Registered: ‎21-12-2011

Re: TV Screen keeps on flickering to black screen

Hello RUSNAFU

 

I have run some checks on the V+ box and found that the signal levels are not too good.  This can cause a freezing or blanking of the picture.  Therefore I have booked a technician to call out to help resolve this for you.  I have sent you a private message with the appointment time.


Gareth R
Help & Support Forum Team

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