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hughes22
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tv on the go

hi, we have sky cinema and attempted to set up the tv anywhere on our Lenovo tab 3   android tablet.

we did as we were instructed and followed the directions to set it up. we found that we could acess the tv channels but not the sky cinema.  on the screen came the messege  streaming is not supported . When we contacted virginmedia to ask for help by telephone we were informed that we need to contact sky !!

Well I don't get that concept since our contract is with virginmedia and they are offering this service .

not at all happy. Sky will probably say your not our customer so not our problem !

anyone have any ideas ?

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Superuser
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Re: tv on the go

To access Sky Cinema, you need to use the Sky Cinema app itself with your Virgin Media credentials, not the TV Anywhere app.

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hughes22
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Re: tv on the go

hi thanks for reply but we  tried this. still didn't work.

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Superuser
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Re: tv on the go

Sorry for asking, but you are clicking on the Virgin Media logo before using your Virgin Media credentials and not just putting the information into the initial logon for Sky's own customers?

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