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emmareb
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tv anywhere

Yet again I am sat here watching nothing when I should be watching Champions League.

Every time a major football match is on BT sport I cannot watch,

So I am now looking into changing everything to BT

TV Broadband Telephone & mobiles x 2.

Sick and tired off lame excuses

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gav_hay
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Re: tv anywhere


emmareb wrote:

Yet again I am sat here watching nothing when I should be watching Champions League.

Every time a major football match is on BT sport I cannot watch,

So I am now looking into changing everything to BT

TV Broadband Telephone & mobiles x 2.

Sick and tired off lame excuses


Yep same here. Unless someone at VM actually acknowledges this problem, nothing will get done. In a day or two's time, someone on the Forum team will enquire if we are still having problems with TV Anywhere. Of course we won't as the football will be long since over.

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bgglp
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Re: tv anywhere

Same here, too. "Oh Crikey...."

That's not the phrase that springs to my mind right now!!!

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slart0r
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Re: tv anywhere

Same here

 

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Bobbym77
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Re: tv anywhere

I have finally managed to get the Tech guy to admit that they can't cope with the demand during football (after a few choice words from me in response to a spineless excuse). 

I told them to cancel my subscription then they offered me a refund, why would I want money back just to pay it back into a sub standard service next month?!

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Forum Team
Forum Team
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Re: tv anywhere

Hi guys,
 
Thanks for your post I can only apologies for the continued issues you are having during busy periods for TV Anywhere. 
 
We have been working on this and as well as making changes in the background to help relieve things, we've also tried increasing the capacity hoping this would fix things. 
 
It looks as though we need to go back to the drawing board so are still working on things at this end. Hopefully we're not to much longer off a complete fix and once that happens, I shall let you know.
 
Take care,
 
Kath_F
Forum Team

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