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ukzdaly
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just loaded for 1st time on Samsung android phone, but it keeps telling me password not recognised ?

just loaded for 1st time on Samsung android phone, but it keeps telling me password not recognised ?

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Crockret
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Re: just loaded for 1st time on Samsung android phone, but it keeps telling me password not recognised ?

Unfortunately you do need a TiVo.  Virgin want as much of your money as they can get, you see, even effectively charging this "TiVo Tax" on a service they market as being free.

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Forum Team
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Re: just loaded for 1st time on Samsung android phone, but it keeps telling me password not recog...

Hi ukzdaly

 

Welcome to the community

 

Sorry to hear that you are not able to log in to TV Anywhere through your Samsung phone.

 

The log in details are the same as your Virgin Media details when you sign in to check your account. You will need to have a TiVo® to be able to use the app through iPhone, iPad, iPod Touch, Android Tablets and Phones and Amazon Kindle Fire and Fire Phone. If you have another box you can be able to use TV Anywhere through your browser.

 

For more Technical requirements you can check this link.

Sam


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ukzdaly
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Re: just loaded for 1st time on Samsung android phone, but it keeps telling me password not recognised ?

Hi Samantha
do i need a Tivo box? I dont have one
l
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Crockret
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Re: just loaded for 1st time on Samsung android phone, but it keeps telling me password not recognised ?

Unfortunately you do need a TiVo.  Virgin want as much of your money as they can get, you see, even effectively charging this "TiVo Tax" on a service they market as being free.

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ukzdaly
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Re: just loaded for 1st time on Samsung android phone, but it keeps telling me password not recognised ?

Thanks thought this answer cheers
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